Prisoncall is a service that provides affordable communication solutions, enabling inmates to connect with their loved ones through phone numbers that are local to their prison, thereby reducing call costs.

Prisoncall assigns a standard Australian landline number that can receive calls from your loved one’s prison at local exchange landline rates. When someone calls this number, we connect the call to your mobile over the standard mobile phone network, ensuring reliable communication over the telephone network (PSTN) which is the preferred method of most prisons in Australia.

By providing a local fixed-line number, Prisoncall ensures that inmates are charged local telephone exchange rates instead of exorbitant mobile or long distance fees, making communication more affordable.

Yes! infact, more than 80% of our users have more than one Prisoncall number. Remember, your loved one in prison would love to talk to as many people as possible to get through their day with a positive mindset. The more they save, the longer their talk time. These are your savings when you buy more:

• 1 x Prisoncall Plan = $10 off (monthly) or $60 off (quarterly)
• 2 x Prisoncall Plans = $15 off (monthly) or $90 off (quarterly)
• 3+ Prisoncall Plans = $25 off (monthly) or $150 off (quarterly)

Just follow these simple steps:

• Choose your plan, BE.FREE if you are receiving calls in Australia or BE.YOND if you are receiving calls internationally
• Choose your frequency, Monthly or Quarterly. You save more with Quarterly plans
• Fill in the details of the plan. This is important to receive your Prisoncalls correctly
• Add to Cart. The pop up cart will appear briefly to show your order.
• Repeat for another Prisoncall number! Our website is designed to let you remain in the Prisoncall order page so that you can continue ordering the numbers you need.

Once you've completed the registration and selected a plan, your phone number is typically activated almost immediately or within 24 hrs, allowing immediate use. You must provide your unique Prisoncall number to the inmate so that they can get it registered to the prison phone system as soon as possible. We offer a 24hrs activation and local exchange landline number guarantee (for maximum call cost savings), which means if you don’t receive your unique Prisoncall number within  24hrs of purchase, the first month subscription is FREE.

Yes! Prisoncall's focus is to provide inmates with means of connecting with family and friends from all over the world. Prisoncall connects calls from prison to an international phone number via our BE.YOND© plan and offers features such as prison approved local number, unlimited minutes, voicemail bypass technology (Voicepass©) and the option to cancel anytime. You can save more by choosing the 3 monthly plans for savings up to $240/year. This service is available in 10+ countries.

This is the advantage of using Prisoncall over other service providers.  We provide unlimited talk time minutes so that you and your family can focus on bonding and connecting with your loved one in prison than worrying about how much the call is going to cost you. We’ve been there and done that, we know how much time is lost not being able to talk to your loved ones while being in prison hence, the reason why we have kept Prisoncall plans simple. Strengthen your bond, build memories that will last a lifetime, and let us worry about the rest.